Jon wrote:
It sickens me the way they hound and fleece people at the bottom. A mate of mine is getting letters saying he owes them £1200 in fines for not sending back his tax return. He's never done a tax return and has enough trouble trying to find odd jobs on the minimum wage. He's barely surviving as it is without the worry of escalating fines for not doing something he doesn't understand.
Reply: It sickens me too, Jon.
Both my wife and I have had similar threats from HMRC from the day we retired. I tried to stand up to HMRC by using rational and reasonable explanations, all in writing. Unfortunately, HMRC are quite incapable of rational and reasonable discussion. In the end, both of us referred the whole matter to our MP, sending copies of all communications between HMRC and ourselves, including photo-copies of all threatening letters. Our MP responded by passing the whole affair to HM Treasury with a covering letter requesting a full and detailed explanation. I never did receive a full and detailed explanation from HMRC, but I did receive two letters from them stating that I would not be required to complete a tax return again, unless my income circumstance changed.
Now, HMRC annually demand unpaid tax from me, and usually for such trivial sums as £8, £7, £4.20, and the latest of £3.18. Interestingly, two of those demands later tuned out to be credits, not debts - HMRC actually owed me the money. But when HMRC owe me money I have to formally request in writing that the money be returned.
It is difficult not to conclude that HMRC are not only unfit for purpose, but they are actually an Agent Provocateur.